Perception Types of Emotional Capital of Public Servants Using Q Method



Chung-Chu Liu










The emotional capital of organizations play an important role in organization sustainable operation, so that more and more worldwide studies focus on this issue. However, it’s still less discussed in Taiwan. The communication and interaction of emotion is a dynamic process which can generate an unique competitive advantage. The main purpose of this study is to identify the perception types of emotional capital of public servants. The developed questions are conducted the Q methodology processes by 32 public servants. The results revealed four perception types of emotional capital of public servants include personal development positive thinking, team norming meaning, positive group communication and key leadership perceptions. Based on the mentioned above identified types, government office managers can understand the emotional capital perception types of public servants and improve the guiding policy.


Keywords: emotion, emotional capital, public servants, perception, Q method